Privacy policy.

 

At ASCENDpbm, we are aware of the privacy concerns our Plan Sponsors, Members, and others who visit our website may have. This policy is intended to explain the various types of information we may obtain about visitors to our website and how the information is used.


1. COLLECTED INFORMATION

We collect a limited amount of personal information from you in certain areas of the site for various reasons. The following is a description of what information is collected:

  • Registration Information. Though visitors of our Site do not have to register to access information on our Site, certain healthcare providers, plan sponsors, and members do have to register to access the secure provider section of the Site. This registration process is not done via the Site. Information is collected from third-party providers separately to authorize their use of the provider section. Also, there may be third-party features of the Site, which could require a separate registration. You should review the applicable privacy policies of these third-party features before providing personally identifiable information. ASCENDpbm is not responsible for any actions or policies of such third parties.

  • IP Addresses. An IP address is a number assigned to your computer when you connect to the Internet. Web servers can identify your computer by its IP address. In addition, web servers may be able to identify the type of browser and/or type of computer you are using. ASCENDpbm collects IP addresses and related information for system administration, to assess the traffic to the Site, to report aggregate information to our advertisers, and to maintain and improve the Site. We do not link IP addresses to your personally identifiable information. We can and will use IP addresses, however, to identify a user when we feel it is necessary to enforce compliance with our Terms & Conditions or to protect our service, the Site, customers, or others.

  • Use of Cookies. Cookies are small bits of information that some websites (including the Website) transfer to an individual’s hard drive for research purposes. ASCENDpbm uses cookies to analyze the traffic, such as total visitors and pages viewed on the Site, and make improvements based on the data we collect. The use of cookies has become a standard in the industry. Most browsers are initially set up to accept cookies. You can usually set your browser to refuse cookies or indicate when a cookie is being sent. If you refuse cookies, you may not be able to use some of the functionality of the Site. The Site’s advertisers and other partners may also use cookies in connection with the services and websites the Site links. We do not control these cookies.

2. WHO COLLECTS THIS INFORMATION

ASCENDpbm collects the information described above via the Site. Third-party features such as advertising, co-branded areas, or links to other websites, such third parties may also collect information. You should review the applicable privacy policies of these third parties before providing personally identifiable information. ASCENDpbm is not responsible for any actions or policies of such third parties.

3. HOW IS COLLECTED INFORMATION IS USED

Generally, ASCENDpbm uses registration information to learn more about how visitors use the Site and to measure areas of interest. This allows us to build features and functionality that will enhance your Site experience. We might also use this information to provide customer support, enforce our Web Site Terms and Conditions, or other similar matters. Aggregate information is also used to help us run and maintain the Site, study traffic patterns, and learn about the Site usage.

  • Unrelated Companies. Occasionally ASCENDpbm will share limited customer information with companies we hire to provide operational, marketing, or advertising support, companies that help us distribute our products and services, or companies that provide products and services we want to offer. The companies we choose must satisfy our security and privacy requirements. We share your information with these companies only if they agree to treat it confidentially and only if it is legally permissible. We limit the information we provide these companies to what we reasonably believe they “need to know” in connection with their agreement with ASCENDpbm, and don’t permit them to use our customer information for any purposes outside our oversight or control.

  • Government Authorities and Litigation. Sometimes a law, court order, or other judicial or administrative process requires us to provide information to a government authority or party to a private lawsuit. We will provide the information that we believe is required to comply with the law, order, or another process. We may also have to disclose certain information in court documents if we have to bring an action against you, for example, to collect a debt you owe us.

4. WITH WHOM THE INFORMATION MAY BE SHARED

We will not knowingly disclose or authorize the disclosure of personally identifiable information (other than aggregate statistical information) to any third party without your consent unless (1) we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Web Site Terms and Conditions or who may be causing injury to or interference with (either intentionally or unintentionally) ASCENDpbm’s rights or property, other Site users, or anyone else who could be harmed by such activities or (2) we believe in good faith that the law requires it.

5. LINK TO OTHER SITES

While using the Site, you may be linked or directed to other third-party websites outside the Site that are beyond ASCENDpbm’s control. Each of these third parties may have a privacy policy different from that of ASCENDpbm. These links and banners may take you to the websites of advertisers, sponsors, and co-branding partners. ASCENDpbm is not responsible for any actions or policies of such third parties. These other websites may send their cookies to users, collect data or solicit personal information. You should review the applicable privacy policies of these third-party websites before providing personally identifiable information.

6. SECURITY PROCEDURES WE USE

ASCENDpbm has adopted and adheres to security standards to protect non-public personal information against accidental or unauthorized access or disclosure. We have developed administrative, physical, and technical barriers to protect the stored information on this Site.

7. CHANGES IN THESE TERMS

We may change this Privacy Policy from time to time and will post notices on the Site at the time of any material changes to this Privacy Policy. Continued use of the Site following the posting of changes to these terms will mean you accept those changes. Contact us if you have questions or concerns regarding ASCENDpbm’s Privacy Statement.

Attn: Privacy Officer

220 S. Glendora Avenue, Glendora, CA 91741

Email: info@ASCENDpbm.com

Effective and last updated February 1, 2020.